Privacy Policy – pk 97 Online Casino Pakistan

1. Who We Are

pk 97 is an online gaming platform operating at pk97.biz and designed specifically for players in Pakistan. When this Privacy Policy refers to "pk 97," "we," "us," or "our," it means the platform and team responsible for operating pk97.biz and all services offered on it.

We act as the data controller in respect of any personal information you provide when registering for, accessing, or using the pk 97 platform. This means we determine why and how your data is processed, and we are responsible for ensuring that processing is done lawfully and transparently.

This Privacy Policy applies to all players registered on pk 97, all visitors to pk97.biz, and all users of any service or game available through the platform. It forms part of the pk 97 Terms and Conditions and should be read alongside them.

2. Data We Collect

pk 97 collects only the data that is genuinely necessary to provide you with a safe, functional, and personalised gaming experience. We do not collect data speculatively or for purposes beyond what is described in this policy. Below is a full breakdown of the categories of personal data pk 97 may hold about you:

2.1 Data You Provide Directly

Most of the data pk 97 holds about you is information you provide directly — when you complete registration, when you make a deposit or withdrawal request, when you contact support, or when you update your account details. We do not obtain personal data from data brokers or third-party marketing lists.

2.2 Data Collected Automatically

When you access pk97.biz, some technical data is collected automatically by our servers — including your IP address, the device and browser you're using, and how you navigate the site. This information is used for security purposes (detecting unauthorised access attempts), for resolving technical issues, and for understanding how Pakistani players use the platform so we can improve it.

2.3 Data From Payment Providers

When you make a deposit via Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT, or card, the payment provider transmits a confirmation reference and relevant transaction metadata to pk 97. pk 97 does not receive your full payment credentials — your Easypaisa PIN, your bank account password, your card full number — at any point. We receive only what is necessary to reconcile your deposit or withdrawal with your pk 97 account.

3. How We Use Your Data

Every piece of data pk 97 holds is used for a specific, documented purpose. The table below maps each use to the data categories involved:

pk 97 does not use your personal data to build advertising profiles, does not profile you for marketing to third parties, and does not use your data for any purpose not listed in this policy or disclosed to you at the point of collection.

4. Legal Basis for Processing

pk 97 processes your personal data on the following legal grounds, depending on the purpose:

• Contract performance: Processing that is necessary to deliver the services you've signed up for — including running your account, processing your PKR transactions, and settling game outcomes. Without this processing, pk 97 cannot function for you.
• Legal obligations: Certain processing is required by law — for example, anti-money-laundering checks, age verification, and financial record-keeping. pk 97 must carry out this processing regardless of your preferences.
• Legitimate interests: Some processing is carried out on the basis of pk 97's legitimate interest in operating a safe, fair, and commercially viable platform — for example, fraud detection, platform security, and improving the user experience. We carry out a balancing test to ensure these interests do not override your rights.
• Consent: Where pk 97 seeks to contact you for marketing purposes beyond transactional communications, we will seek your explicit consent first. You may withdraw consent at any time without affecting your account access.

5. Data Sharing

pk 97 does not sell, rent, or share your personal data for commercial purposes. Your information is shared only in the following tightly controlled circumstances:

5.1 Payment Processors

To process deposits and withdrawals, pk 97 shares the minimum necessary transaction data with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT, or card network. These providers act as independent data controllers in respect of their own payment services and are governed by their own privacy policies and financial regulation. pk 97 does not pass additional personal data to payment processors beyond what is needed to complete the specific transaction.

5.2 Identity Verification Partners

Where pk 97 is required to conduct identity or age verification, limited identity data (such as CNIC details) may be processed by a trusted verification service. These partners are contractually bound to process the data solely for the purpose of verification and to maintain appropriate security standards.

5.3 Legal and Regulatory Disclosure

pk 97 will disclose personal data to law enforcement, regulatory bodies, or courts where required by law or where we have reasonable grounds to believe disclosure is necessary to prevent serious harm, fraud, or criminal activity. In such cases, we disclose only the data specifically requested and document the disclosure internally.

5.4 Business Operations

Certain operational functions — such as IT infrastructure, server hosting, and analytics — may involve trusted technical service providers who process data on pk 97's behalf. These providers act under data processing agreements that restrict their use of your data to the specific service they provide to pk 97 and prohibit any independent use of the data.

6. Cookies and Tracking Technologies

pk 97 uses cookies and similar tracking technologies on pk97.biz. A cookie is a small data file stored on your device by your browser when you visit a website. Cookies allow pk 97 to recognise returning visitors, maintain your login session, and understand how the platform is being used.

6.1 Types of Cookies Used by pk 97

• Essential cookies: Required for the platform to function. These manage your login session, maintain your language preference, and keep your pk 97 wallet balance visible. You cannot opt out of essential cookies without ceasing to use the platform.
• Security cookies: Used to detect and prevent fraudulent access attempts, CSRF attacks, and session hijacking. These are a core part of pk 97's security infrastructure.
• Analytics cookies: Used to understand how players navigate pk97.biz — which games are most visited, where players drop off during registration, and how support flows are used. This data is aggregated and anonymised before analysis. Players may opt out of analytics cookies by adjusting their browser settings.
• Preference cookies: Store your preferences within the pk 97 platform — such as your preferred table stake level or display settings — so you don't need to re-enter them every session.

6.2 Managing Cookies

Most browsers allow you to block or delete cookies through their settings menu. Please note that blocking essential or security cookies will affect the functionality of your pk 97 account and may prevent you from accessing certain features. Blocking analytics or preference cookies will not affect your ability to play games or process transactions on pk 97.

pk 97 does not use third-party advertising cookies or tracking pixels for behavioural advertising purposes.

7. Data Security

Protecting your personal and financial data is one of pk 97's core operational priorities. The following security measures are in place across the platform:

7.1 Encryption

All data transmitted between your device and pk97.biz is encrypted using 256-bit SSL/TLS encryption. This is the same standard used by major Pakistani banks and financial institutions. Data stored on pk 97's servers — including your account details, transaction history, and communication logs — is encrypted at rest using industry-standard algorithms.

7.2 Access Controls

Internal access to your pk 97 account data is restricted by role-based access controls. Only staff members with a legitimate operational need — for example, a support agent handling your specific query, or a compliance officer conducting a required review — can access your personal data. All internal access is logged and subject to periodic audit.

7.3 Password Security

pk 97 does not store your account password in plain text. Passwords are hashed using a secure one-way algorithm. This means that even pk 97 staff cannot see your password — if you forget it, a reset process is required rather than retrieval. We strongly recommend using a unique, strong password for your pk 97 account and not sharing it with anyone.

7.4 Breach Response

In the event of a data breach that poses a risk to your rights, pk 97 will notify affected players as quickly as operationally possible via the contact details registered to their account. We will explain what data was involved, what pk 97 has done in response, and what steps you can take to protect yourself. Notifications will be honest about what happened — we do not minimise breaches.

8. Data Retention

pk 97 retains your personal data only for as long as it is necessary for the purposes it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Active account data: Retained for the duration of your active pk 97 account plus a minimum of 5 years after account closure, to comply with financial record-keeping and anti-money-laundering requirements.
• Transaction records: All PKR deposit and withdrawal records are retained for a minimum of 5 years from the date of the transaction, in line with financial regulations applicable to payment processing in Pakistan.
• Support communications: Chat logs and WhatsApp support records are retained for 2 years from the date of the interaction, to support dispute resolution and quality monitoring.
• Marketing consent records: Records of your marketing consent or opt-out status are retained indefinitely to demonstrate compliance with your preferences.
• Technical and usage data: Anonymised aggregated analytics data may be retained indefinitely as it no longer constitutes personal data. Raw technical logs are deleted after 90 days.

When retention periods expire, pk 97 securely deletes or anonymises the relevant data. Deletion is permanent and irreversible. If you request account closure, pk 97 will initiate deletion of personal data that is not subject to a legal retention requirement within 30 days of the request.

9. Your Rights Over Your Data

As a pk 97 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact pk 97 support via live chat or at support@pk97.biz. We will respond within a reasonable timeframe — typically within 30 days.

Exercising your rights under this section will not affect your ability to use the pk 97 platform, except where the right you exercise requires account closure or restricts processing that is essential to running your account. pk 97 will explain any such implications clearly when you make a request.

10. Children's Privacy

pk 97 does not knowingly collect personal data from individuals under the age of 18. The platform is strictly for adult players, and registration requires confirmation that you are 18 or older. Where pk 97 has reasonable grounds to suspect that an account is held by a minor, the account will be suspended pending age verification.

If you are a parent or guardian and you believe your child has registered on pk 97 without your knowledge, please contact our support team immediately at support@pk97.biz. We will investigate promptly and, where confirmed, close the account and return any deposited funds to the source payment method.

pk 97 does not direct any marketing communications toward persons under 18, and our advertising — to the extent it exists — is not targeted at minors or displayed on platforms primarily used by minors.

11. Marketing Communications

pk 97 may contact you about promotions, bonuses, and platform updates that are relevant to your account and gaming preferences. These communications are sent only through the contact details registered to your pk 97 account — typically via SMS to your Pakistani mobile number.

11.1 Your Marketing Preferences

You can opt out of promotional communications from pk 97 at any time by:

• Contacting pk 97 support via live chat and requesting removal from marketing communications.
• Responding to an SMS communication with a stop instruction if that option is included in the message.
• Adjusting your communication preferences in your pk 97 account settings where available.

Opting out of marketing communications will not affect transactional communications — you will still receive messages relating to deposits, withdrawals, security alerts, and support responses, as these are necessary for the operation of your account.

11.2 No Third-Party Marketing

pk 97 does not share your contact details with third-party advertisers or marketing companies. We do not sell marketing lists. Any pk 97 branded communications are sent by pk 97 directly — if you receive a message purporting to be from pk 97 that you did not expect, please contact our support team to verify its authenticity before clicking any links.

12. Changes to This Privacy Policy

pk 97 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable law. When material changes are made, pk 97 will:

• Update the "Last Updated" date at the top of this page.
• Display a notification to logged-in pk 97 players informing them that the policy has been updated, with a summary of the key changes.
• Where changes significantly affect player rights, send a direct notification via the registered mobile number or email address on your pk 97 account.

Continued use of the pk 97 platform after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any updated terms, you should contact pk 97 support to arrange account closure as described in Section 9 of these Terms.

Previous versions of this Privacy Policy are not binding once a new version is in effect. The version published at pk97.biz/privacy-policy at any given time is the current version.

13. Contact Us About Your Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how pk 97 has handled your personal information, please reach out through any of the channels below. Our support team is available 24 hours a day, 7 days a week.

When submitting a data rights request by email, please include your registered pk 97 mobile number so we can verify your identity before processing the request. pk 97 will not process data rights requests from unverified contacts to protect against unauthorised access to your information.